Talos has several 3rd party providers integrated within the system.
Learn how to manage and submit candidates to complete assessments through Care Character.
Note: you will need the relevant Background Connect permissions to be able to view and submit candidates to Care Character.
Submitting a Check
Navigate to the candidate's application you would like to complete background checks and click on the 'Talos Assessment/Background Connect' accordion:
Select 'Care Character' in the accordion and on the 'Candidate Details' pop-out window, complete the Candidate Details form and then click on 'Send Request.
Once the request is sent, it will be marked as In Progress. You can select the three-dot menu to view the details of the submitted check:
Results and Reporting
At this point, Care Character takes over, sending the assessment to the candidate via email. Once completed, the results will be sent back to Talos.
The status of the check will be updated in Talos under the relevant Talos Connect accordion (Assessment or Background) along with any reports from Care Character.