Talos is able to send SMS's directly from the system to your candidates, which can help increase the speed of your recruitment.
Some configuration is needed to be setup on Talos to add the ability to send SMS's from the system.
Please speak to your account manager if you would like to utilise this feature within Talos and they will be happy to run through this in further detail with you and raise this with our support team to setup.
You will be able to find the contact details to your account manager on Talos in the Talos Support page.
SMS Setup
To be able to setup the system to send SMS's, we will need to setup and configure an SMS account.
This account will need to have a either a phone number associated with the account (which can come at an extra cost) or an Alpha Sending Name.
Alphanumeric Sender ID Formatting Requirements
Alphanumeric Sender IDs can contain up to 11 characters from the following categories:
Upper-case letters A - Z
Lower-case letters a - z
Numbers 0 - 9
Spaces
The following special characters can be used:
+
-
_
&
The period character
.can be used but is not supported in all countries
Alphanumeric Sender IDs must contain at least one letter.
For example, Talos360 will be okay to use as this is less than 11 characters and does not contain any invalid characters.
FAQ
Can a candidate reply to a text?
Yes! But only if it is configured to come from a real phone number and not a display name.Can an SMS be sent to a candidate overseas with a non UK mobile number?
No, you can only send a text to a candidate with a UK mobile number.